Real-time alerts
Instant Telegram + email notification on critical calls: missed emergency, compliance breach, three low scores in a row. The owner hears about it before the next call — not at the end of the week.
Turn every reception call into actionable intelligence
Automatic call analytics for your reception: transcription, 10-dimension QA scoring, real-time alerts, and 6-language coaching. Plugs into your existing PBX in minutes.
Three things, done exceptionally well
Not a generic platform — exactly what reception owners need to spot issues, coach the team, and protect revenue.
Weekly digest
A PDF in your inbox every Monday: top 3 wins, top 3 calls to improve, weekly QA trend, receptionist scoreboard, 3 coaching priorities for the week. Ready for the staff stand-up.
Multilingual coaching
For every issue spotted, a concrete tip with the better phrasing in Ukrainian, Russian, English, Italian, German, and French. The receptionist reads it in their own language and applies it immediately.
Four steps, ten-minute integration
We sit alongside your PBX — no replacement, no downtime, no lock-in.
PBX webhook
Your PBX (Binotel today, more providers on the roadmap) posts a call-end event with the recording URL.
Transcribe + diarise
Enterprise-grade transcription with speaker identification and word-level timestamps in 6 languages.
LLM analysis on 10 dimensions
Three model passes: structured extraction → QA rubric scoring → coaching tips with ready-to-use phrasings.
Dashboard + alerts
Real-time owner cockpit: call list, audio + synced transcript, daily KPIs, audit log.
Ready to hear every call?
Wire the webhook in 10 minutes and see the first call analysed live.
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